Donisi Presents "Make Improvement Processes and Tools Work for You"
Abstract:
The words ‘heroic effort’ are often used to characterize the daily routine of care-givers. Physicians and nurses are able to provide outstanding care despite internal hospital processes that frequently hinder their efforts. The need to improve the way things get done in healthcare is clear. Improvement science offers many ways to identify, analyze, and implement changes that can facilitate the process of treating patients. This discussion will focus on some of the tools and techniques that have been successfully employed at Cincinnati Children’s Hospital Medical Center to improve clinical support services. Attend and learn ways to uncover opportunities to reduce waste while improving productivity and satisfaction among your work team. We will highlight specific project initiatives that have incorporated Lean thinking in combination with Rapid cycle test of change (PDSA) to develop and implement improvement strategies. These efforts have simplified and facilitated our ability to provide the best care possible to patients and their families.
Biography:
Carl Donisi, MBA is Director of Clinical Operations for the Physician-Hospital Organization (PHO) at Cincinnati Children’s Hospital Medical Center. Certified in Six Sigma as a Master Blackbelt through General Electric’s training program as well as trained in Lean Healthcare through the University of Michigan, Carl brings over twenty years of practical experience in process improvement in a variety of Healthcare, Manufacturing and Service industries.
Since joining Cincinnati Children’s just over 2 years ago, Carl has helped lead projects in Supply Chain, Pharmacy, Clinical Laboratory and Plant Engineering.
He is currently involved in a highly successful improvement project focused on improving evidence-based care delivery to over 13,000 children with asthma across the 44 community-based pediatric practices within the tri-state region